Shipping policy
At Shivam Collection, we are committed to delivering your orders quickly and reliably. Please read our shipping policy carefully.
📦 Order Processing Time
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Orders are processed within 1–3 business days (Monday to Saturday).
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Orders are not processed or shipped on Sundays or public holidays.
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Once your order is processed, it will be shipped immediately.
🚚 Shipping Time (USA)
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Estimated delivery time: 5–10 business days
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Delivery time may vary depending on your location and product availability
Please note that delays may occur due to high demand, logistics issues, or unforeseen circumstances.
🌍 Shipping Coverage
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We currently ship primarily within the United States
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Orders outside the USA may take longer depending on the destination
📍 Order Tracking
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Once your order is shipped, you will receive a tracking number via email
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You can track your order status anytime using the tracking link provided
⚠️ Delays & Issues
While we strive to deliver your order on time, delays may happen due to:
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Incorrect shipping address
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Customs clearance
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Courier delays
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High seasonal demand
We appreciate your patience in such cases.
📝 Incorrect Address
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Please ensure your shipping details are correct at checkout
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We are not responsible for orders shipped to incorrect addresses provided by the customer
📦 Lost or Stolen Packages
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If your package is marked as delivered but not received, please contact your local courier first
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If you still need help, feel free to contact us and we will assist you
📩 Contact Us
For any shipping-related questions or concerns, please contact us:
📧 help.shivamcollection@gmail.com
Thank you for shopping with Shivam Collection 🐾
